Job Description
| Position: |
Customer Services Representative |
| Department: |
Admissions |
| Reports To: |
Senior Visit Coordinator |
| Date Posted: |
July 16, 2008 |
| Date Available: |
Immediately |
| Responsibilities : |
Responsibilities of the Customer Service Representative include serving as customer service representative for campus visitors, providing a variety of services to facilitate the campus visit and tours. Entering data and managing software systems. Answer telephone and respond to various inquiries. |
| Qualifications: |
Successful applicant must have previous office or data entry experience. Excellent computer, customer service, and communication skills required. Accuracy in work is a must. Ability to escort visitors to various locations on campus. Must meet university lifestyle expectations.
This is an academic year (49% FTE ) position from mid-August to mid-May of each year. A typical work schedule will be 9 a.m. to 3:30 p.m., Monday through Friday. The work schedule is subject to change based on business needs of the university. |
| Application Process: |
Qualified and interested university employees should contact the Assistant Director of Human Resources, Decker Hall Room 10, Anderson University. Current employees are expected to notify their supervisor of their interest in this position. Persons not currently employed by Anderson University should send a resume, application and other information via e-mail to kahughel@anderson.edu, or submit an application and resume to Anderson University, Office of Human Resources, 1100 East Fifth Street, Anderson University, Anderson IN 46012-3495. Persons with an application on file may call 765/641-4132 to express an interest in this position.
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| Anderson University is a four-year liberal arts institution of approximately 2,700 undergraduate and graduate students. Established in 1917 by the Church of God, the university offers more than 60 undergraduate majors and graduate programs in theology, business and education. Persons interested in University employment must be supportive of the University's mission to provide quality higher education in a Christian environment. Anderson University is an equal opportunity employer.
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