FSA ID/PIN Replacement
The FSA ID - a username and password - has replaced the Federal Student Aid PIN and must be used to log in to certain U.S. Department of Education websites. Your FSA ID confirms your identity when you access your financial aid information and electronically sign Federal Student Aid documents, such as Master Promissory Notes, to complete Entrance loan counseling and the FAFSA.
Creating an FSA ID
Apply for a FSA ID at www.fsaid.ed.gov. Users who already have a Federal Student Aid PIN will be able to enter it and link it to their FSA ID.
FSA IDs are PERMANENT
Users cannot “start over” if they make a mistake in setting up the FSA ID; fixing the one they have is the only option. Each FSA ID is linked to one e-mail address. Consequently the parent and student must use separate e-mail addresses.
Only the FSA ID owner should create the FSA ID. When an account is created by someone else, like a parent for a student, the chances that the FSA ID owner will correctly remember the password or the answers to the challenge questions is substantially reduced.
Including an email address on the FSA ID account is highly recommended. If a user forgets their username or password, they can request that a secure code be e-mailed to them to allow them to reset their username or password. Without an e-mail address, the only resolution is to successfully answer the challenge questions.
What if I have lost or forgotten my FSA ID?
While usernames are not case sensitive, passwords are case sensitive. Users who think they have forgotten their username or password can use the help button, or click the "forgot my username" or "forgot my password" button for additional assistance after the second incorrect password attempt, to avoid locking their account.
What if my FSA ID account is locked?
Unlike the PIN, which could be deactivated and then recreated, the FSA ID is intended to be permanent. Individuals who have lost access to their FSA ID must contact the Federal Student Aid Information Center (FSAIC) by phone or Web chat.
Students, parents, and borrowers who require additional assistance with their FSA ID should contact FSAIC at 1-800-4-FED-AID (1-800-433-3243). Web chat is also available from the FAFSA.gov "Help" page under "Contact Us."
Once FSAIC has confirmed that access has been lost, the issue will be escalated to an FSA ID specialist. The process to reset an FSA ID can take several days as the student will need to submit a copy of a government-issued photo ID.
The FSA ID serves as an electronic signature and provides access to personal records, so never share the FSA ID.