Anderson University
Health Services
Anderson University Health Services partners with Community Care Everywhere and their Virtual Care offerings.
All residential undergraduate students are able to access care with the Community Care Everywhere service. This is a free service to those eligible.
services offered
Community Virtual Care Services PDF
Hours: Daily, 7 am – 11 pm
Location: Must be located in Indiana at the time of the virtual visit.
Q&A
How do I know if I am eligible?
Eligible students are undergraduate students who live on campus; these students receive these services as part of the Student Services Fee. For students enrolled during the current academic year, eligible students will have access to these virtual services from August 1, 2025 to May 31, 2026, available daily from 7 a.m. to 11 p.m. EST.
How are these services different from last year?
These services are virtual, with faster access. You can access them from your bed if you don’t feel well, and you can have your parent join you virtually if that makes you feel more comfortable. Last year, the healthcare service window was 37 hours across 5 days a week, and this year we’re expanding it to 112 hours across 7 days a week.
What can the virtual care services treat?
Common conditions such as: Acne, Allergies, Constipation, Cough, Diarrhea, Ear Problems, Fever, Flu, Headache, Insect Bites, Nausea, Pink Eye, Poison Ivy/Oak, Rash, Sore Throat, Strep Throat/Quick Strep, Urinary Problems, UTI (women 18+ only), Vaginitis, Vomiting, etc.
Do I need to enroll in Community Care Everywhere?
No separate enrollment is required. Anderson University provides Community Health Network with a list of eligible students each term. If you’re on that list, you’re automatically enrolled and covered. However, you will be provided a membership card, and you will need to create a login and password to access the virtual health services that AU has purchased for you.
How do I access a virtual appointment?
Once you receive confirmation that you’re eligible, you can access Community Virtual Urgent Care using your smartphone, laptop, or tablet with internet and a camera. Instructions will be provided to help you create a login, set up your account, and connect with a provider. Set-up will take approximately 5-7 minutes. You will need to create an account login and password using your membership AU has purchased for you, and once you do this initial set-up, scheduling appointments will go fast in the future.
Can I receive in-person care?
No. This service covers virtual urgent care only. In-person care is not included. If you need to see someone in person, you will need to use your own insurance or pay out-of-pocket through a provider of your choice.
- MedCheck Anderson (2.7 miles from campus)
- Community Physician Network Family Medicine Care (2.7 miles from campus)
Madison County Health Department (0.9 miles from campus)
How do I get prescriptions?
If the provider determines that a prescription is appropriate, they can send it electronically to your preferred pharmacy. You’ll need to provide the pharmacy name and location during your virtual visit.
How do I receive vaccinations?
Vaccinations are not included in the virtual care service. You can receive vaccinations through local pharmacies, your primary care provider, etc. The Madison County Health Department is located 0.9 miles from campus and provides vaccination and testing services at a low out-of-pocket cost.
Can I access virtual care during school breaks?
Yes. As long as you’re on the eligibility list, and you are inside the state of Indiana, you can use Community Virtual Urgent Care during any school breaks scheduled from August 1, 2025 to May 31, 2026. The service is available daily from 7 a.m. to 11 p.m. EST.
Can I access virtual care during summer break?
No. There are no contracted health services for students in the months of June or July. Your membership for the academic year stops May 31. If you graduate in December, your membership services will stop December 31.
Who is covered through Community Care Everywhere?
Only Anderson University residential students who are identified as eligible by the university and who have paid the Student Services Fee are covered. These students must be in the state of Indiana to receive a virtual care visit. Coverage is for individual students only. Family members or dependents are not included in this service.